Basic
Small teams getting started
$15
per technician / month
per technician / month
Helpdesk & ticketing system
Time tracking
Basic reporting & dashboards
50 RMM agents / account (hard cap)
Email support
14-day free trial
Compare every plan, side-by-side
Transparent pricing for every shape of IT team.
Per-technician self-service to run your own MSP, plus fully-managed plans where the Odin Help team delivers support for you.
Run your own support. Per-technician pricing.
For MSPs and internal IT teams running their own operation. Pick a tier; endpoints bill on a separate per-device scale (below).
Get started
Pro
Growing MSPs and IT teams
$39
per technician / month
per technician / month
Everything in Basic
Unlimited RMM agents (billed per endpoint)
Automation + workflows
AI ticket routing + first-response
Custom domain (portal + support email)
Knowledge base integration
Priority support
Enterprise
Large teams, advanced needs
$79–$99
per technician / month
per technician / month
Custom contract, minimums apply
Everything in Pro
Advanced security controls
Uptime SLA guarantee
SSO / SAML / Microsoft Entra
Custom integrations
Onboarding & training
Dedicated success manager
RMM endpoint pricing
Pay only for what you monitor.
Basic includes 50 RMM agents total. Pro and Enterprise scale unlimited at the per-device rate below, tiered by volume.
0 – 100 endpoints
$2.00 / device / month
100 – 500 endpoints
$1.50 / device / month
500+ endpoints
$1.00 / device / month
Want us to run it for you?
These plans bundle the platform with technician hours, RMM, patching, and endpoint protection — delivered by the Odin Help team.
Managed plans include the Odin Help platform plus technician support delivered by our team. Required add-ons for servers, network stacks, and security upgrades are listed below.
Core Remote Managed
Remote-first managed support
$69
per user / month
per user / month
$1,500 / mo minimum
Unlimited remote helpdesk (8×5, fair use)
RMM monitoring + alerting
Patch management (OS + 3rd-party)
Endpoint protection baseline
Onsite support billable — $175/hr (2-hr min)
After-hours rate 1.5×
Advanced Hybrid Managed
Remote + pooled onsite hours
$119
per user / month
per user / month
$3,000 / mo minimum
Everything in Core
1 hr onsite / 10 users / mo (pooled)
Server monitoring (light)
Network + infrastructure mgmt
Full M365 / SaaS support
Vendor coordination
Quarterly business review (vCIO-lite)
Required MSP add-ons
Same rate card on both managed plans.
Final pricing depends on environment size and complexity.
Servers
$175 – $300 / server / month
Network stack (per site)
$150 – $300 / site / month
Security / backup upgrades
$10 – $30 / user / month
The questions every buyer asks.
What counts as a "technician license"?
Each active support agent who uses Odin Help to manage tickets, access RMM, or perform support work. Read-only admin accounts are not counted.
Can I mix plans or upgrade later?
Yes. Start on Basic, move to Pro any time. Billing is prorated for mid-cycle upgrades.
How is RMM priced on self-service plans?
Basic includes a hard cap of 50 RMM agents per account. Pro and Enterprise scale unlimited, billed per endpoint at $2.00 / $1.50 / $1.00 depending on volume tier.
What is the difference between Core Remote and Advanced Hybrid managed plans?
Core Remote is remote-only managed support, with onsite billed hourly. Advanced Hybrid bundles a pooled onsite allowance (1 hour per 10 users / month), server monitoring, vendor coordination, and a quarterly business review.
Why are there monthly minimums on managed plans?
Managed plans bundle real technician time. Minimums ensure we can staff and standardize your environment correctly — $1,500/mo on Core, $3,000/mo on Advanced.
Is there a free trial?
Yes. Basic and Pro come with a 14-day free trial. No credit card required to start.
Not sure which plan?
Talk to our team.
Tell us your headcount, endpoint count, and the support model you want. We'll point you at the right fit.
Book a demo30-minute walkthrough. No sales pressure.