Built for the modern MSP
Wisdom at every endpoint.

Run your whole MSP from one AI-native stack.

RMM, PSA, helpdesk, contracts, billing, and AI in one platform. Onboard customers in minutes, ship outcomes faster, and make every technician more profitable.

30-minute walkthrough. No sales pressure.
Trusted by MSPs and IT teams running every endpoint, every customer
Northwind ITTrapside MSPAcme NetworksHelio HealthVellum SchoolsBridgewater Mfg
The IT essentials suite

One stack to run every endpoint and every ticket.

RMM, PSA, helpdesk, contracts, automation, AI, and remote access — built together from day one, not stitched in after the fact.

Remote Monitoring & Management

Full endpoint visibility across Windows, macOS, and Linux. Real-time health, alerts, and remote actions from one console.

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Helpdesk & Ticketing

Modern ticketing with SLAs, custom workflows, saved views, and a white-label portal for your end users.

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AI on every workflow

Summarize tickets, draft replies, generate scripts, surface patterns. AI sits inside the work — not bolted on top.

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Automation & Scripts

Run scripts on one device or 10,000. Smart groups, scheduling, and triggers turn repeat work into one click.

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Patch Management

MSI-first software delivery with Chocolatey fallback. Approve, schedule, and report on every patch cycle.

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Remote Access

Splashtop Streamer auto-deployed per tenant — including macOS PPPC profile for unattended TCC. One click from any ticket.

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Network Discovery

Find every device on every customer network. SNMP, CVE detection, and topology in one continuous scan.

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Contracts & Billing

MSA, SOW, per-customer rate cards, Stripe-powered invoicing. Quote, sign, deliver, and bill from one platform.

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Software Catalog

Built-in MSI and Chocolatey catalog plus your own packages. Install at scale without losing SYSTEM context.

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Analytics & Reporting

Tech utilization, SLA performance, customer profitability, patch posture — all in one reporting layer.

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Integrations & API

Stripe, Splashtop, Chocolatey, Calendly, GitHub, plus a clean public API and webhook surface.

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Security & Compliance

Least-privilege IAM, audit logs, SSO via Auth.js v5, per-tenant data isolation. Enterprise security baked in.

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What sets us apart

Built for the work you actually do.

Four capabilities you will not find this tightly integrated anywhere else.

AI Copilot

Your technicians, with superpowers.

Drafts replies, generates scripts, summarizes alerts, and turns plain English into PowerShell or Bash.

Run-on-many

One script. Every device.

Target a smart group and ship across Windows, macOS, and Linux at once — with per-device status and rollback.

Contracts & Billing

Quote to cash, in one stack.

MSA and SOW templates, per-customer rates, Stripe billing, and time-to-invoice without ever leaving the platform.

Network Discovery

See what nobody else sees.

Continuous network scans with CVE detection surface the unmanaged switch, rogue device, and open port.

Built for scale
100%
Cross-platform coverage
MSI-first
Patch delivery preference
<5 min
Time to first ticket
One
Tool to replace your stack
AI on every workflow

AI inside the work, not bolted on top.

Odin AI lives where the work happens — on the ticket, at the device, in the script editor.

Copilot for technicians

Cut every ticket in half.

Odin AI summarizes the ticket, suggests the next action, drafts the reply, and generates the script. Your techs review and approve — they do not start from a blank cursor.

  • Ticket summarization with sentiment + intent
  • First-reply drafting in your tone of voice
  • Plain English → PowerShell / Bash / Python
  • KB articles auto-drafted from resolved tickets
  • Smart escalation with on-call routing
Explore Odin AI
Inside the inbox

“Draft a reply explaining the patch window and ask for an outage time.”

Odin reads the ticket history, drafts the reply, and queues a follow-up — all you do is approve.

Customer outcomes

Teams shipping more, with less.

We swapped three tools for Odin and our techs got their afternoons back. The AI ticket summaries alone earn the seat cost.

Service Desk LeadRegional MSP, 38 technicians
−42%
First-reply time
3 → 1
Tools consolidated

Run-on-many across 4,000 endpoints used to be a project plan. Now it is one click and a smart group.

IT Operations ManagerNational retail chain
4,000+
Endpoints managed
99.4%
Patch compliance

Splashtop, contracts, billing, and patching all in one console. We bill for the work the day we deliver it.

Owner / Lead EngineerBoutique MSP
<1 hr
Customer onboarding
+18%
Tech utilization
Recognition

User recommended. Engineer approved.

The reviews, the standards, and the certifications that matter to a buyer.

G2 High Performer
Capterra Shortlist
SOC 2 Type II in progress
Built for MSPs
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Ready to run IT on Odin?

Deploy your first agent in minutes. See the platform in action — book a walkthrough or kick the tires on a free trial.

Book a demo30-minute walkthrough. No sales pressure.